Open Arms Recovery Center · Hanover, PA

Recovery is Possible!!

You do not have to do this alone — we will welcome you with open arms.

For family and friends

You can care deeply without carrying this alone.

When someone you love is struggling with substance use or behavioral health, it is normal to feel worried, frustrated, hopeful, and unsure what to do next. You do not have to solve everything today. Start with a caring conversation and one practical next step.

Talk with our team
01

Choose a calm moment

Look for a private time when you are both as safe and steady as possible. Lead with concern, not a list of everything that has gone wrong.

02

Listen before fixing

Ask open questions and allow space for an honest answer. You can listen without agreeing with every choice.

03

Offer one next step

Help them make a call, look at options, or gather information. A small, specific offer is often easier to accept than a large plan.

04

Keep support steady

Follow up, notice progress, and remember that change can take time. Support is more sustainable when it includes healthy limits.

Words that can help

A conversation does not need to be perfect.

Try language that keeps the door open and centers the person’s dignity.

“I care about you, and I have noticed things seem difficult lately. How are you feeling?”
“You do not have to decide everything today. Would you be open to looking at one option together?”
“I want to support you, and I also need to be honest about what I can and cannot do.”

Support with boundaries

Being loving does not mean saying yes to everything.

Clear boundaries protect relationships and help you stay present. You can refuse to provide money, rides, or a place to stay when doing so would put you or someone else at risk. Explain what you can offer instead, and follow through consistently.

Read more recovery guidance
DoUse specific observations, listen, and offer choices.
Do notThreaten, shame, argue while someone is intoxicated, or promise secrecy about immediate danger.
RememberYou deserve support too. Consider your own trusted person, counselor, or family-support group.

When safety is at risk

If someone may hurt themselves or another person, has overdosed, cannot be awakened, or needs immediate medical attention, call 911. For a mental health or substance-use crisis, call or text 988. For local referrals and basic-needs support, call 211.

Urgent help options

You are part of the support system, too

Bring your questions to Open Arms.

Our team can help you understand treatment options, prepare for a conversation, find referrals, and think through a next step that respects both your loved one and your own wellbeing. You can reach out even if the person you care about is not ready.

Contact Open Arms